Statistics

The statistics tool is a dashboard where you can track the global KPIs across the learner areas (hierarchies) you have access to and generate custom reports on the learner progress.

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The dashboard

You can access the statistics dashboard from the left-hand menu under Tools.

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Global statistics

The top section of the dashboard displays four global indicators:

• Total number of users
  Counts all authenticated learner accounts within the viewing user’s hierarchy and any sub-hierarchies.
  If the viewing user does not have a hierarchy assigned, all authenticated learners across all hierarchies are counted.
• Total number of published activities
  Counts all published activities across the platform, regardless of the viewing user’s hierarchy.
• Total number of published trainings
  Counts all trainings published under the viewing user’s hierarchy and all its sub-hierarchies, plus any trainings not assigned to a specific hierarchy.
  If the viewing user has no assigned hierarchy, all published trainings are counted.
• Total number of active users per day
  Counts all learners within the viewing user’s hierarchy and its sub-hierarchies who submitted at least one activity answer per day.
  The chart shows data for the last 14 days.

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Custom reports table

Below the top chart, you’ll find a table listing all custom reports created by the viewing user. The table displays the following attributes:

• Name of report
• Filters applied: The configuration of the report — selected training, selected hierarchy or sub-hierarchy, and chosen KPIs
• Creation date
• Actions: Edit or delete

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Generating a report

To create a new report, click Generate report below the top chart. A report configuration panel will open: Here, you can define:

• Training: the training you want statistics for (a required field). Each report can include only one training.
• Hierarchy: a hierarchy or sub-hierarchy to narrow the scope. Each report can include only one hierarchy level or one sub-level. If you select a hierarchy that has sub-hierarchies, all of those sub-levels will automatically be included in the report scope.
  If you choose not to select any hierarchy, the report will include all hierarchies.
• KPIs: one or more KPIs to include in the report (a required field). There are five KPIs available:
  • Learner satisfaction: Average rating (out of 5) of the selected training given by learners in the selected hierarchy, or all learners if no hierarchy is selected. If learners restart a training and submit multiple evaluations, all of their evaluations are included.
  • Completion rate: Percentage of learners who completed the training (100% progress) out of all learners in the selected hierarchy or all learners if no hierarchy is selected.
  • Subscription rate: Percentage of learners subscribed to the selected training out of all learners in the selected hierarchy, or all learners if no hierarchy is selected.
  • Participation rate: Percentage of learners who started the training (clicked Start), even if they are not subscribed, within the selected hierarchy, or all learners if no hierarchy is selected.
  • Success rate: Percentage of learners who passed the training within the selected hierarchy or all learners if no hierarchy is selected.

To discard the configuration, click Reset. To finalize, click Generate report.

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Viewing a report

Once generated, the report opens automatically. Click Save to keep the report; it will then appear in the Custom reports table. You can open any saved report later by clicking its name in the Custom reports table. Each report displays a table with:

• KPI name
• Value
• Hierarchy level
• Training name
• Actions: a Details link for in-depth data. Clicking it reveals an additional table with more information per the KPI:
  • Learner satisfaction: List of learner ratings and feedback comments for the selected training within the selected hierarchy.
  • Completion rate: List of learners and their training scores.
  • Success rate: List of learners and their training status (not started / in progress / passed/failed/expired).
  • Subscription rate: List of learners and their training progress.
  • Participation rate: List of learners and their training progress.

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Exporting a report

Click Export to Excel to export the report as an .xls file. The file contains one sheet per KPI with the corresponding details. After generation, a status message with a download link appears at the top of the page.

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Editing a report

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Editing the report name

In the report view, click the Edit icon next to the report name.

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Editing report scope

To modify the training, hierarchy, or KPIs:

1. Go to the Custom reports table on the Statistics dashboard.
2. Open the Actions menu for the report.
3. Click Edit.

The editing panel opens with the existing configuration. You can change any of the parameters: Click Reset to discard changes or Update report to save.

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Deleting a report

To delete a report:

1. Go to the Custom reports table.
2. Open the Actions menu for the report.
3. Click Delete.

A confirmation pop-up appears. Select Delete to confirm or Cancel to stop the action. Deleted reports cannot be restored.