- Back office: The interface where learning content, platform settings, and system configurations are managed. It includes administrator roles with full system access, as well as additional roles based on the system configuration.
- Learner area: The interface where learners access and complete their trainings. This area has its own administrator roles focused on learner-related tasks and oversight, distinct from those in the admin area.
- Back office
- Learner area
Administrator
Administrators oversee the entire Learning Intelligence Platform configuration and operation and can manage learning content, trainings, users, system settings, and analytics across all hierarchies.Account creation
Administrator accounts are created by other administrators or through the platform’s account provisioning system. Once set up, administrators receive their login credentials directly, typically via email.Key capabilities
- User management: Add, edit, and remove users; assign roles and permissions; manage learner groups.
- Content creation: Create and publish activities, modules, and trainings.
- Training management: Structure trainings, configure adaptive learning paths, and monitor progress.
- Platform configuration: Customize system settings, manage integrations, and localization options.
- Analytics and reporting: Track global statistics, generate reports, and analyze learner performance.
Content editor
Content editors manage the creation and editing of training content.Their access can be restricted to a specific hierarchy and its sub-hierarchies, in which case only the trainings assigned to that hierarchy (and their contents—modules and activities) will be visible and manageable.Key capabilities
- Training creation: Create and publish trainings.
NOTE: If the content editor has an assigned hierarchy, the training must be assigned to at least one hierarchy at the same level or below. Editors with no hierarchy assigned may create trainings without assigning a hierarchy.Available hierarchy levels and taxonomy terms are limited to the editor’s hierarchy and its sub-levels.
- Content editing: View and edit trainings, modules, and activities.
- Translations management: Available only to root-level editors (no hierarchy assigned).
- Taxonomies management: Available only to root-level editors (no hierarchy assigned).
Statistics manager
Statistics managers can access statistics, but cannot manage learning content or system settings.Their access can be restricted to a specific hierarchy and its sub-hierarchies, in which case they will only see statistics related to users within that hierarchy.Key capabilities
- Accessing statistics: View statistics dashboards, KPIs, and activity metrics.
- Building reports: Create custom reports based on training, hierarchy level, and selected KPIs.
User manager
User managers handle user accounts but cannot access content or platform configuration.Their access can be restricted to a specific hierarchy and its sub-hierarchies, in which case they can only manage users within that hierarchy.Key capabilities
- Managing users: Create, edit, block, and unblock user accounts.
NOTE: A user manager cannot assign a user to a hierarchy higher than their own.
Coach
Coaches can review and score activities that require manual evaluation.Their access can be restricted to a specific hierarchy and its sub-hierarchies, in which case they will only see submissions from users within that hierarchy.Key capabilities
- Manual scoring: Review learner submissions for manually scored activities and assign evaluation results.
Translator
Translators handle content localization across all languages and are not limited by hierarchy levels.Key capabilities
- Initiating translations: Start new translation processes for any training, activity, module, or interface element that supports multilingual content.
- Publishing translations: Publish finalized translations after they have passed proofreading.
Proofreader
Proofreaders ensure the accuracy and quality of translations before publication. Their permissions are limited to the languages assigned to them in their user profile.Key capabilities
- Proofreading: Edit content translations and approve them for publication by a translator.